1. Service Scope Only
Cooler Caller provides a managed system designed to create or convert HVAC demand into booked appointments through call answering, lead qualification, follow-up, routing, and scheduling assistance.
Our responsibility is limited to response, qualification, and booking execution.
We do not guarantee:
Revenue increases
Job volume
Installation or repair outcomes
Sales conversions or close rates
Lead quality beyond qualification criteria
Profitability or business growth
Any references to potential results are illustrative only and not guarantees.
2. No Insurance, Financial, or Outcome Guarantee
Cooler Caller is not an insurance provider, financial service, or guarantor of outcomes.
Despite any references to protection, coverage, or risk reduction in descriptive language, our services do not constitute business insurance, performance guarantees, or revenue assurance.
Our services do not replace:
Business insurance
Warranties
Internal sales processes
Technician execution or availability
3. Consent to Communication
By submitting a form, checking a consent box, or scheduling a meeting, you explicitly consent to receive communications from Cooler Caller, which may include:
Phone calls
SMS/MMS messages
Emails
Automated or AI-assisted communications
Message frequency may vary. Standard message and data rates may apply.
Consent is not required to receive free resources, and you may opt out at any time by replying “STOP” to SMS messages or contacting [email protected].
4. AI-Assisted Communications
Some calls or messages may be handled or assisted by AI systems under human supervision.
AI is used solely for:
Information capture
Call answering and routing
Lead qualification
Scheduling and rescheduling assistance
Logging, summaries, and reporting
AI systems do not make binding promises, pricing decisions, diagnostic conclusions, or guarantees.
5. Client Responsibility
Business outcomes depend on factors outside our control, including but not limited to:
Your availability and scheduling capacity
Your pricing and service offerings
Your sales process and staff
Technician availability and execution
Customer decisions after booking
Cooler Caller is not responsible for outcomes resulting from these factors after an appointment is booked or a call is transferred.
6. Acceptance
By continuing to use our services, submitting information, or scheduling a meeting, you acknowledge that you understand and accept this Service Scope & Booking Disclaimer.
For full details, please review our Terms of Service and Privacy Policy.